Activation
Loyalty
Incentive

Cashback

Reward purchases with value, not discounts—cashback builds loyalty while preserving price integrity.

Cashback is a highly effective reward mechanic that gives customers a partial refund of their purchase—delivering tangible financial benefits while preserving price integrity.

Cashback typically returns a percentage of the transaction value. It can be structured as:

  • Immediate cashback – applied to the current transaction,
  • Delayed cashback – received after a validation period,
  • Accumulated cashback – building up across multiple purchases,
  • Tiered cashback – increasing rewards with higher spend or frequency.

Each format can be tailored to different objectives, from boosting one-time conversions to building long-term loyalty.

  • Leverages mental accounting: customers perceive cashback as a gain separate from the purchase cost.
  • Creates anticipation of future rewards, often more motivating than instant discounts.
  • Reinforces the link between purchase behavior and reward outcome.
  • Maintains price perception, unlike discounts that may erode brand value.
  • Cashback delivers measurable value without discounting products. By providing rewards after purchase, it deepens customer commitment, builds repeat engagement, and works especially well in competitive, price-sensitive markets.

  • Drives conversions without reducing perceived product value.
  • Encourages repeat purchases and loyalty through accumulated rewards.
  • Differentiates brands in competitive markets with a strong value proposition.
  • Aligns customer incentives with long-term lifetime value.
  • Easy to automate through modern payment and loyalty platforms.
  • Cashback is especially effective in:

    • Financial services – credit cards, banks, fintech apps.
    • Retail & e-commerce – incentivizing larger baskets and repeat orders.
    • Subscriptions – rewarding retention and renewals.
    • High-value purchases – where small percentages represent significant rewards.

    Modern implementations integrate seamlessly with digital wallets, apps, and payment systems—making it easy for customers to track, redeem, and stay engaged.

    Alignement des objectifs marketing
    Sales & Conversion
    Lead Generations
    Customer Retention
    Customer Engagement
    Customer Activation
    Customer Intelligence
    Drive to Store
    Workforce Engagement
    Brand Awarness
    Edutainment
    Boost Channel Sales
    Customer Loyalty
    Les valeurs affichées sont indicatives : l'efficacité peut varier en fonction de la stratégie de campagne ou lorsqu'elle est combinée à d'autres mécanismes.