Activation
Loyalty
Incentive

Member Get Member

Turn loyal customers into your most powerful acquisition channel.

Member Get Member (MGM) programs leverage the power of personal recommendations by rewarding existing customers for bringing in new ones—turning trust between friends and peers into high-value growth.

MGM programs use a dual incentive structure:

  • the existing customer (referrer) receives a reward,
  • the new customer (referee) enjoys a welcome benefit.

Rewards can include discounts, loyalty points, free products, cash incentives, or exclusive perks.
The most effective setups feature simple referral processes, clear communication of benefits, and seamless tracking—often powered by referral codes, apps, or integrated digital platforms.

  • Harnesses established trust within personal relationships.
  • Ensures both sides are motivated through dual rewards.
  • Creates pre-qualified leads more likely to convert.
  • Encourages natural advocacy by aligning with authentic customer satisfaction.

MGM programs transform customers into trusted brand ambassadors, producing higher-quality leads at lower acquisition costs. By rewarding both referrers and referees, they drive growth while strengthening loyalty and engagement simultaneously.

  • Acquire new customers at a lower cost-per-acquisition than traditional channels.
  • Increase loyalty and retention of existing customers.
  • Boost customer lifetime value, as referred customers typically spend more and stay longer.
  • Improve conversion rates with pre-qualified, trust-based leads.
  • Encourage authentic advocacy when paired with a product or service of real value.

MGM is adaptable across industries—retail, subscription services, financial services, travel, SaaS, and more.
It can be deployed as:

  • simple referral code programs,
  • integrated app-based referral features,
  • social media sharing tools that make recommending effortless.

Modern implementations enhance impact with app integration, one-click sharing, automated tracking, and analytics to optimize program performance.

Marketing objective alignment